Legal

Privacy Policy

Last updated: July 8, 2026

This policy describes how Runtech (Ulua Technologies LLC) collects, uses and protects information when you use our platform.

What we collect

How we use it

We use data to provide and improve the service, process payroll and reports, provide support, communicate with you, and meet legal obligations. We do not sell your data.

Text messaging (SMS)

If you provide your mobile phone number (for example, when filling out a repair authorization form or signing up for service notifications), we may send you service-related text messages: form links, one-time verification codes, and updates about your repair. Message frequency varies and message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance.

Your mobile information will not be sold or shared with third parties or affiliates for promotional or marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Service providers (subprocessors)

We work with providers that process data to run the service, including: Supabase (database), Cloudflare and Vercel (hosting), Resend (email), Telnyx (SMS messaging), Tekmetric and QuickBooks (integrations), and Anthropic (Emma's AI). Each operates under its own security commitments.

Employee data

For your shop's employee data, you are the data controller and Runtech acts as a processor, handling it solely under your instructions to deliver the service.

Security & retention

We apply reasonable technical and organizational measures (see Security). We retain data while your account is active or as required by law.

Your rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your data. Contact [email protected] to exercise them.

Contact

Ulua Technologies LLC, North Carolina, USA · [email protected]